Losses can exceed deposits

Customer service

With IG, you can expect a personal, friendly service geared to suit your needs. Our expert support teams are available 24 hours a day Monday to Friday, and 9am to 5pm on Saturday and Sunday.  

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We’re here for you

Whatever your query, you can reach our approachable customer service team through a range of channels, to make sure that nothing gets in the way of your trading. 

An assistance post | IG Customer Service
  • Friendly, knowledgeable support available around the clock
  • Contact us by phone, email, Twitter or live chat
  • Dedicated IT experts – helping to ensure technical issues don’t disrupt your dealing
  • Specialists in third-party platforms and charts available
  • Premium service packages for our most active clients
  • Constant enhancements to our products and services based on your feedback

Contact us 24 hours a day1

0800 195 3100


124 hours a day Monday to Friday, and between 9am to 5pm on Saturday and Sunday.